Licensing

MinuteView requires a valid license issued by Tentech to operate. The license controls which modules are available to your organisation, how many users can access the system, and the period for which the software is active.

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Obtaining a License

Licenses are issued by Tentech through your reseller channel. To obtain a license:

1. Contact your Tentech reseller or reach out to Tentech directly via the Support page.
2. Provide your organisation name and the modules you require.
3. Tentech will issue a license file (.json) that is tied to your server's hardware fingerprint.

You will receive your license file before or during your initial installation. Keep it in a safe location — you will need it if you ever need to reinstall or recover your server.

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Installing Your License

Your license is uploaded during the initial Application Setup Wizard. If you are setting up MinuteView for the first time, the wizard will guide you through this step.

Screenshot needed

licensing-setup-wizard-step.png — Screenshot of the licensing step inside the Application Setup Wizard. Navigate to the setup wizard and capture the license upload step.

If you need to update or replace an existing license (for example after a renewal), go to Console → License Management and upload the new file.

Screenshot needed

licensing-management-page.png — Screenshot of the License Management page (Console → License Management). Should show the current license details: customer name, expiry date, licensed modules, and user limits.

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What Your License Includes

Your license file contains the following information:

Field	Description
Customer Name	The organisation the license is issued to
Expiry Date	The date the license period ends
Licensed Modules	The MinuteView modules available to your organisation
Max Users	The maximum number of concurrent users (0 = unlimited)
Annual AI Tokens	Allocation for AI features such as Mesh (0 = unlimited)

Licensed Modules

The modules included in your license determine what is available across the entire platform. All licensing is enforced centrally by MinuteView Server — every product that connects to it (Creator, Controller, Automations) is licensed through the server. If MinuteView Server is not running, no connected applications will function.

Module Key	Product
CREATOR	Minute Creator
CONTROLLER	Minute Controller
SEARCH	Minute Mesh (AI Search)
CONFIGURATOR	Minute Configurator
API	External API / client application access

Modules not included in your license will not appear in the navigation and their functionality will be unavailable.

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License Status & Warning Periods

MinuteView monitors your license expiry and displays warnings in the application banner as the expiry date approaches.

Warning Timeline

  30 days        7 days       Expiry date      +60 days
  before         before
    │              │               │               │
────┼──────────────┼───────────────┼───────────────┼──────────▶
    │              │               │               │
  Yellow         Red            Grace           System
  warning        warning        period          locked
  banner         banner         begins

Period	Behaviour
30 days before expiry	Yellow warning banner appears on all pages
7 days before expiry	Banner changes to red (urgent)
After expiry — up to 60 days	System continues to operate; banner shows license has expired
More than 60 days after expiry	System locks — all users redirected to a license error screen

Warning Banner — Yellow (30 days)

Screenshot needed

licensing-warning-banner-yellow.png — Screenshot of the yellow warning banner that appears at the top of any page when the license has 8–30 days remaining.

Warning Banner — Red (7 days or fewer)

Screenshot needed

licensing-warning-banner-red.png — Screenshot of the red urgent warning banner that appears when 7 or fewer days remain. Set your system clock forward or use a near-expiry test license to capture this state.

Expired — License Error Screen

Once the 60-day grace period has elapsed, all users are locked out and redirected to a license error screen. From this screen, an administrator can upload a new license file to restore access.

Screenshot needed

licensing-expired-screen.png — Screenshot of the full-page license error screen (/PageGeneral/LicenseError.aspx). This appears when the system is fully locked after the 60-day grace period ends.

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Disaster Recovery — Hardware Fingerprint Grace Period

This feature will be replaced in a future version

The hardware fingerprint grace period is a temporary mechanism. It will be superseded by a more robust licensing architecture in a future release of MinuteView.

Your license is tied to the hardware fingerprint of the server it was issued for. This grace period exists solely for disaster recovery — specifically, where you have had to rebuild MinuteView on replacement hardware with a different fingerprint.

When MinuteView detects a fingerprint mismatch, it automatically activates a 30-day disaster recovery grace period.

During this period:

• The system continues to operate normally
• A warning banner is displayed indicating the fingerprint mismatch
• You must contact Tentech to obtain a re-issued license for the new hardware before the grace period ends

Screenshot needed

licensing-mac-grace-warning.png — Screenshot of the fingerprint mismatch warning banner. This appears when the server's hardware fingerprint does not match the license.

If the 30-day grace period expires without a new license being installed, the system will lock in the same way as a fully expired license. All connected applications — Creator, Controller, Automations — will stop functioning until a valid license is uploaded.

Grace Period Summary

Scenario	Grace Period	Action Required
License expired	60 days	Renew your license through your reseller
Disaster recovery (hardware replaced)	30 days	Contact Tentech to re-issue the license for the new hardware

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Centralised Licensing

All MinuteView products are licensed through MinuteView Server. There is no separate licensing for individual products.

MinuteView Server  ← license installed and enforced here
       │
       ├── Minute Creator
       ├── Minute Controller
       ├── Minute Automations
       ├── Minute Mesh
       ├── Minute Capture
       └── Minute Configurator

MinuteView Server must be running and reachable for any connected product to function. If the server's license expires or the server is offline, all products will cease to operate.

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Renewing Your License

Contact your Tentech reseller before your expiry date to arrange a renewal. Once you receive the updated license file:

1. Go to Console → License Management
2. Upload the new license file
3. The updated license takes effect immediately — no restart is required